HomeSafety Guidance

Safety Guidance

At My eMobility, your safety is our utmost priority. Before renting a bike from us, please read and adhere to the following safety guidance, rules, and regulations. By renting a bike, you acknowledge and agree to comply with these guidelines to ensure a safe and enjoyable experience.

Safety Equipment

  • Wear a properly fitted helmet at all times while riding our bikes.
  • Use reflective gear or clothing to enhance visibility, especially during low-light conditions.
  • Consider additional safety equipment such as knee and elbow pads for added protection. 

Bike Selection and Inspection

  • Select a bike that suits your height, weight, and riding style.
  • Before riding, inspect the bike thoroughly for any damage, loose parts, or mechanical issues. If you notice any problems, report them to our staff immediately.

Riding Skills and Etiquette

  • Familiarize yourself with basic bike riding skills, including braking, turning, and signaling.
  • Follow traffic laws and regulations, including speed limits, right of way, and traffic signals.
  • Yield to pedestrians and respect their right of way on shared paths and sidewalks.
  • Use hand signals to indicate your intentions to other road users.
  • Ride in a single file when riding with a group or on narrow roads to allow vehicles to pass safely.

Road Safety

  • Ride defensively and anticipate the actions of motorists, pedestrians, and other cyclists.
  • Be cautious of road hazards, such as potholes, gravel, or uneven surfaces, and adjust your riding accordingly.
  • Maintain a safe distance from parked cars to avoid opening doors.
  • Stay visible by using front and rear lights, reflectors, and bright clothing, especially during dawn, dusk, or nighttime rides.

Bicycle Maintenance

  • Ensure that the bike is properly maintained during the rental period.
  • Regularly check tire pressure, brakes, and gears for optimal performance.
  • Lubricate the chain and ensure it is clean and properly tensioned.
  • If you encounter any mechanical issues during your ride, stop riding and contact our support team for assistance.

Prohibited Activities

  • Do not use the rented bikes for racing, off-road cycling, stunts, or other dangerous activities.
  • Do not ride under the influence of alcohol, drugs, or any substances that impair your judgment or coordination.

Bike Security

  • Always lock the bike securely to an immovable object when unattended, even for a short period.
  • Use a reliable bike lock or a lock that meets industry security standards.

Weather Conditions

  • Adjust your riding style and be cautious during adverse weather conditions, such as rain, strong winds, or slippery roads.
  • Reduce your speed and allow for additional braking distance when riding in wet or slippery conditions.
  • The plug for that connect to the battery must be kept under the seat to avoid being wet and The battery charging slot must kept close.

Emergency Situations

  • In case of an emergency or accident, contact the appropriate emergency services immediately.
  • Report any accidents or incidents involving our rented bikes to our staff as soon as possible.

Personal Responsibility

  • By renting our bikes, you assume all responsibility for your actions and any associated risks.
  • Follow all guidelines, laws, and regulations applicable to bike riding in Malaysia.

Failure to comply with these safety guidance, rules, and regulations may result in the termination of your rental agreement and forfeiture of your future ride.

At My eMobility, we strive to provide a safe and enjoyable biking experience. If you have any questions or need assistance regarding safety or bike operation, our knowledgeable staff is here to help.

Remember, safety is in your hands. Ride responsibly, respect others, and enjoy your ride with us!


Don’t hesitate to reach out to us!

Our dedicated team is here to assist you with any inquiries, reservations, or concerns you may have. Contact us today and let us help you embark on your next biking experiences!

usm@myemobility.com.my

+6014 - 801 9369

Level 5, Hamzah Sendut Library, Universiti Sains Malaysia, 11800 USM, Penang

All Rights Reserved © 2023 My eMobility.
Designed and Maintained by Infinitly

Close